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Delivery

OUR CARRIERS

UPS

Our worldwide delivery platform is usually UPS. Once your order is confirmed, that is to say once the payment is verified, we proceed to its shipment. The deadline for receipt varies from 2 to 3 working days after the release date of our stores. In any case, you will receive an email with a number that you can use in the UPS website to follow your package during the entire the delivery process.

We care about your private life, so we always ship the orders in a discrete package facilitated by UPS.

UPS and TOPGAY also offer you the UPS Access Point service, which will allow you (only if the service is avaliable in your country) to choose a pick up point or a local store nearby your home where we will deliver your package. No more waitings at home or missed deliveries! 
This service is currently offered in: France, Germany, United States, Switzerland, Canada, Austria, Czech Republic, United Kingdom, México, Italy, Holland, Belgium, Poland, Sweden, Norway, Denmark, Finland...

MRW

Our delivery platform for Spain is MRW. Once you have confirmed your order and the payment has been verified, we will proceed to its shipment. The approximate date for receipt varies between 2 and 3 working days after the package has left our warehouse. In addition, you will receive an email that will allow you to access the MRW website to track the order live. Also, in your account you will find a link to follow up in case that for any reason you have not received the email. 
We care about your private life, so we always ship the orders in a discrete package facilitated by MRW.

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